 Demings 14 Quality Principles
- Create a constancy of purpose
- Adopt the new philosophy
- Cease dependence on inspection
- Do not award business based
on price tag alone
- Improve constantly the system of production
and service
- Institute training
- Adopt and institute leadership
- Drive out fear
- Break barriers among staff areas
- Eliminate slogans, exhortations,
and targets
- Eliminate numerical quotas
- Remove barriers
- Institute a program of education and
self-improvement
- Take action to accomplish the
transformation
|
